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Shipping & Returns
Shipping & Returns
Free Shipping
- International shipping is handled by Air INTERNATIONAL EMS Express
Company, within 1 week time delivery usually.
- All orders will be insured for the full purchase amount, and can be tracked
at the EMS website.
- All international shipments are shipped via EMS express mainly in
retailing,while for wholesaling,Please contact us now. That is
why you can enjoy free shipping and great discount offering here off
retailing. Save more money now enjoying real brand new quality.
- We are a professional online dealer and cooperate with EMS expressing
long-term, shipping order and delivering right to your door. Please make sure you
are at home when the packages will be arrived.
- All the packages will be mailed inside another box!
- After placing orders, please check your email here to get order
confirmation.
Return policy
- We are committed to your complete satisfaction. All ordered items here are
closely to the word here "what you see on our website are what you get in
7days". Before enjoying easy exchange & return policy, you must contact us
with returning shipping address before sending the items back. All
items sent back to us must be in their original condition i.e. not worn, altered
or washed, with all tags attached.
- All ordered items are the right items you pick here. We promise you of the
right order package. So if returning right items for a refund: all returned items
are subject to a 20% restocking fee. Shipping and handling charges are
non-refundable.
- We do not cover the shipping cost of returns or exchanges of right order
package, you will be responsible for the shipping and handling costs.
Additionally, we recommend that you add tracking and insurance for your own
protection, as we cannot be responsible for lost shipments.
- All returned merchandise should be sent to the shipping address we email you
after you get our reply.
Exchanges
- We will accept exchanges for a different size or color within 30 days of the
original order dispatch date. Please contact us with your Order ID and one of
our team members will help you. If you
would like to exchange items to a different style, you would have to return your
items for a refund* (as per Return policy) and place a new order for the style
you prefer.
- You must contact us before sending the items back. All items sent back to us
must be in their original condition i.e. not worn, altered or washed, with all
tags attached. Worn or dirty items will be returned back to you.
- We do not cover the shipping cost of exchanges, you will be responsible for
the return postage and for the shipping and handling cost of shipping the
exchanged items back to you. We recommend that you add tracking and insurance
when sending items to us for your own protection, as we cannot be responsible
for lost shipments. Shipping and handling charges are non-refundable.
Order Cancellation
- Cancellation of an order must be requested before the order has been
dispatched. Cause that we process all orders as quickly as possible within
6-8hours after orders placing, so we are not always able to cancel an order
after it is placed. Hope you can understand in this key point. Cancellation
requests after the order has been dispatched will be treated in accordance with
our Return policy.
- Friendly Notice: If you did not receive your 13-digit tracking number within
3 days after placing your order, your e-mail server may have seen it as spam. In
this case, please contact
us for assistance in orders' tracking.
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